A step-by-step guide for pet emergencies.
Knowing what to do in the first few minutes of a pet emergency can save your pet's life. Royal Veterinary Center provides 24/7 emergency care in Macau, but recognising an emergency and acting calmly before you arrive makes a real difference to the outcome.
Recognising a true emergency
Call us immediately if your pet shows difficulty breathing, collapse, seizures, pale or blue gums, repeated vomiting, a distended abdomen, inability to urinate, suspected poisoning, or trauma from a fall or vehicle. When in doubt, phone first rather than wait and watch.
What to do before you leave home
Stay calm, keep your pet warm and as still as possible, and avoid giving food, water or any human medication unless instructed. For bleeding, apply gentle pressure with a clean cloth. For suspected poisoning, bring the packaging or a photo of what was ingested.
Safe transport to the clinic
Use a carrier for cats and small dogs, or support larger dogs on a firm flat surface such as a board or blanket stretcher. Drive carefully and call ahead on +853 6677 6611 so our team is ready the moment you arrive.
Why a 24/7 vet matters in Macau
Emergencies do not keep office hours. Having a round-the-clock veterinary hospital means there is never a gap in care, no matter the time of night, weekend or public holiday.
Key Takeaways
- Phone +853 6677 6611 first; do not wait to see if symptoms pass.
- Never give human medication without veterinary instruction.
- Keep your pet warm, still and safely contained for transport.
- Bring packaging or photos in suspected poisoning cases.